Commonwealth Bank Home Loan

Easily and conveniently access a home loan from the most accessible bank in Australia.

Since Commonwealth Bank was launched, they have been goal-driven to provide top-of-the-range financial services and advice to clients from all levels and backgrounds. If you are deaf or have a hearing or speech impairment, you can speak to them through the National Relay Service.

You can speak to them in over 150 languages whether you call them or visit one of their branches. They are inclusive of people with low English literacy levels and have all their fact sheets and important information available in easy-to-understand English. Their Safe & Savvy guide is designed for older people, so they can be informed and avoid financial abuse, fraud, and scams.

Excellent customer service

You can easily apply for a loan online, but if you prefer face-to-face service you can locate your nearest branch on their website and take a trip to one of 950 branches across Australia.

Upon arrival, a concierge will meet you at the entrance and help you to the right queue. They even have ramp access and designed wheelchair turning circles throughout all customer and staff areas.

What’s more, is that they added height-adjustment desks, their ATMs have braille signage as well as their outside trading hour signs. All telling and customer service points have hearing loops. They even designed a few how-to videos to help their customers complete common tasks.

They always have interest rate specials for home loan applicants and cash rewards for people that switch their home loans to them, so keep an eye out.

You can access a fixed rate home loan locked-in from 2.34%p.a. for 2 years while having the freedom of making extra repayments up to $10k at no additional charge. A small administration fee might apply for amounts over $10k in a fixed year and an annual Wealth Package fee of $395 is applicable for this fixed option.

With their extra home loan, you can access a low variable rate starting at 2.29%p.a. and enjoy unlimited extra repayments and redraws together with the option of splitting your loan. This loan has no establishment or monthly loan service fee.

Their standard variable rate home loan will allow you to obtain an interest rate of only 3.85%p.a. with the option to split your loan, make unlimited redraws and additional repayments and qualify for possible rate discounts. You can link multiple offsets and have the benefits of their Wealth Package. This loan only has an annual wealth package fee of $395.

Protection against unexpected events

Get up to 15% discount on your insurance when you combine your home and contents insurance on one policy. Commonwealth Bank offers a wide variety of insurance for every part of your and your family’s life including car, health, life, income protection, and travel insurance. They will help you to choose the right options for you.